I worked as a senior staff IT engineer for an international telecom corporation for 15 years. Unix and Clearcase Administration Management, Simulators, Telecommunications Systems, Engineering Development Tools, Operating Systems Memory Engineer. Systems development telecom software and central office switching systems. Supervision of two software engineers for user interface and automated diagnostic software. Responsible for coordinating user requirements, planning meetings and scheduling of corporate services for user needs. Unix source license for System V and Berkeley.
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This site strives to provide assistance and tools to aid in effective and ethical “Computer-mediated communications” (CMC) which includes mobile devices.
Popular forms of CMC include e-mail, video, audio or text chat (text conferencing including “instant messaging”), bulletin board systems, list-servs and MMOs.These settings are changing rapidly with the development of new technologies. Weblogs (blogs) have also become popular, and the exchange of RSS data has better enabled users to each “become their own publisher”…
The nature of CMC means that it is easy for individuals to engage in communication with others regardless of time or location. CMC allows for individuals to collaborate on projects that would otherwise be impossible due to such factors as geography. In addition, CMC can also be useful for allowing individuals who might be intimidated due to factors like character or disabilities to participate in communication.
Emotions in virtual communication differ in a variety of ways from those in face-to-face interactions due to the characteristics of computer mediated communication (CMC). CMC may lack many of the auditory and visual cues normally associated with the emotional aspects of interactions.
The lack of social and emotional cues over virtual communication platforms can result in increased instances of misinterpreting emotion and intentions.
Many people tend to associate emails with work-related matters, they come to expect less positive affect to be displayed in emails. Furthermore, the emotional ambiguity of email messages may actually lead to them to be interpreted as more negatively than they were intended.
Given the permanent and potentially public nature of virtual communication, it is much more likely that unintended parties will view and interpret messages as opposed to face-to-face communication, which is fleeting. It has been found that when third parties view virtual communications, the third parties may interpret interactions as contentious disputes, when in fact there may not have actually been any conflict.
Due to the excess disclosure of and the potential to misinterpret emotions, conflicts can arise in virtual communication. Communication mediums that have the greatest amount of emotional cues and immediacy of feedback will be best to reduce conflict. Increased emotional cues allow for better detection of negative affect, and greater displays of positive affect to counter any negative emotions. Immediacy of feedback relates to how quickly messages are transmitted via a particular communication medium, and the expectation for which they will be responded.
Computer-mediated communication. (2016, April 30). In Wikipedia, The Free Encyclopedia. Retrieved 06:15, May 3, 2016, from https://en.wikipedia.org/w/index.php?title=Computer-mediated_communication&oldid=717921169
Emotions in virtual communication. (2016, February 24). In Wikipedia, The Free Encyclopedia. Retrieved 23:04, May 6, 2016, from https://en.wikipedia.org/w/index.php?title=Emotions_in_virtual_communication&oldid=706711274